FAQ

FAQ

At Glama Gal, our hope is to welcome all our tween guests into our warm, friendly, self-esteem boosting environment for fun experiences! But if you haven’t already experienced Glama Gal’s positively pinktastic spa experience, you may not know what to expect. Read on:

What is Glama Gal Tween Spa?
Glama Gal Tween Spa is Canada’s premier, award-winning spa dedicated to children of all ages.

We specialize in spa birthday parties and day spa services, but also offer lots of fun “VIP & Me” spa days, exclusive VIP nights, confidence building “Be Confident! Be Positive! Be You!” workshops, camp programs, and much more.

We also carry our very own line of exclusive organic tween bath treats, natural cosmetics lines and unique gifts.

“Glama” stands for “Girls leading and motivating altogether”.

What services does Glama Gal offer?
We specialize in full spa services for young children. We have a number of day spa services and special packages that’ll make any child sparkle, inside and out. We work to boost confidence and self-esteem, and embrace the fun, friendship-building opportunities of having groups of children participate in spa services together.

How do I book spa services?
You can call one of our nine Glama Gal Tween Spa locations to reserve a spot, or book appointments online.
Are your spa products nut-free?
We cannot guarantee that all products are 100% nut-free. We can tell you that cupcakes do come from peanut-free bakeries. If your child has a food allergy we recommend bringing an alternative for your child.

Are Glama Gal staff aestheticians?
Glama Gals is a dynamic and unique environment. Entertaining our young guests, and offering quality spa services is paramount. Our team is made up of aestheticians, ECEs, teachers and social workers, as well as students in these fields.

How do I book a Glama Gal party?
Have a look at our birthday party packages, and then call us or contact us online.
Parties are booked on a first-come, first-serve basis. When a party date and time have been agreed upon, a $100.00 non-refundable deposit will be required to secure your date and time for the party. We will contact you five (5) days prior to your celebration to confirm your final numbers. Please note that you will be charged the total number of girls you have confirmed. We cannot refund any monies for unexpected cancelled guests.

What should we bring to a spa party?
We’ve made party planning a breeze. All you need to bring is your camera. Relax and enjoy watching the fun!
Will there be enough food at the spa party?
Oh you betcha! Children come to get spahhh’ed with their besties, and we make sure there is plenty of snacks to go around.

Can we bring our own food?
With the exception of religious or life-threatening allergy accommodation, we cannot allow any outside food. Strict regulations from local health boards allow us to bring in only certain authorized foods into our spas. Please let us know at the time of booking if either of these is a concern for you.

How entertaining are spa parties?
Our guests can tell you that Glama Gal Tween Spa parties are the most fun! We pride ourselves on providing a fun, interactive, sparkletastic bonding experience for all guests. Our staff is engaging, caring and well-trained. We also provide mini spa lessons where we teach children different tips and tricks on skincare, make up and most importantly, about their unique inner beauty. Children can also relax during their spa services and read some of the top tween and teen magazines we offer.

What’s a “pinkatini”?
This is our non-alcoholic perfectly pink drink we offer guests during the food portion of their party. We toast to our birthday guest of honour and remind them of how special they are.

 What’s a “Glam Lab”?
Glam Labs are one of our most popular activities! Children get to create their very own sugar scrub, perfume, lipgloss, lotion or spa bubbles.  Children can add one of these create-your-own cosmetics to any of their day spa packages or parties. Some party packages already include this awesome addition!

What’s a “dessert-inspired” manicure/pedicure?
Our exclusive in-house spa “bakery” creates sweet treats for hands, feet and bodies. Children get to choose an “ice cream” bath bomb for use during manis and pedis and have their hands and toes exfoliated with our special “gelato” scrub. Manis and pedis are topped off with some special moisturizing “icing”.
It’s absolutely divine and a must-try when visiting Glama Gals!

What’s in a “swag bag”?
We have lots of fab products we tuck into these custom party loot bags. Swag Bag area may contain beautifu headbands, sparkling liplosses, trendy bracelets or earrings . . . you just never know! Our items change weekly and are sure to be huge hits with tweens.

What’s a cucumber mist facial?
Who doesn’t love a refreshing facial mist? Our all-natural mist is lightly sprayed on childrens’ faces, and topped with cucumber slices on their eyes. Absolutely spa-riffic, plus a great photo op!

What happens if I cancel a booking?
Appointments cancelled within 48 hours will result in a 25% fee to your credit card based on the spa package you were booked in for.

Please be advised should the birthday celebrant fall ill,  the party can be rescheduled for a weekday celebration at no additional charge. Should it be necessary to reschedule her celebration to a future Saturday or Sunday date, an additional charge of $100 will be applied. If there is no rescheduling the $100.00 deposit is non refundable and Glama Gals will charge an additional $150.00 fee if your cancellation is within 5 days of your event. Please note party bookings are non transferable and cannot be switched amongst locations. Each Glama Gal location is individually owned and operated.

Can I use my Gift Card at another Glama Gal Location?
Glama Gal gift cards are non-transferable and are only to be used at the location they were purchased at.

What are the Glama Gal Tween Spa party rules?
For the privacy of our guests video cameras are not permitted in any Glama Gal Tween Spas. Absolutely no videotaping is allowed. Our staff will let you know when photographs can be taken.
We only allow 2 adults to stay for duration of every party. Although we love our Glama Mamas & Daddies, when we have 20 parents for 10 kids indulging in spa services it creates mass chaos. So, just the celebrants guardians please!
The parents of the invited guests are asked to drop off their children 10 minutes prior to the party and pick up at the exact end time of the scheduled party.  Should you wish to have parents stay we have room rental fees we can offer you. Please inquire within.

Are your products safe?
Yes! We currently use Glamspiration and Co,. Piggy Paint Nail Polish, Keeki, Essie and CND.  Please Note: Glamspiration and Co & Piggy Paint are water-based nail polishes that are non-toxic, odourless, and hypoallergenic. Due to the natural ingredients of these polishes, the polish will begin to wear off with exposure to water.  Due to the nature of our services and the young age of our clients we cannot guarantee how long a nail polish colour will stay on for. Our facial masks are made with natural ingredients, please let us know of pre-existing skin conditions prior to facial mask applications.

How does Glama Gal ensure a safe environment?
We will not provide services to guests with communicable diseases (i.e. lice and warts). Visibly sick guests will be asked to come back when they’re all better.
All of our spa utensils are single-use, disposable, and thrown out immediately after use.
Glama Gal uses hospital grade disinfectants for the cleaning of our spas.
We also work in conjunction with each of our regional health departments to ensure our spas are up to their standards.

Glama Gal Blue Mountain Boutique Location
Please note this is a new concept boutique location with a smaller size footprint. Services, specials and offerings differ at this location compared to other locations.

Can I own a Glama Gal franchise?
Yes! Glama Gal Tween Spa is a quickly-growing franchise. Please visit our franchise section for more details.

Liability Small Print:
Glama Gals Ltd. and Glama Gals Franchising, its owners, its franchisees and employees assume no responsibility or liability for accidents, allergies relating to food items, clothing, or make-up, injuries to party guests, or property damage.